In today’s interconnected world, mental health challenges know no borders. From burnout in bustling cities to silent struggles in remote regions, the need for accessible, equitable mental health care has never been more pressing. Yet, traditional approaches—such as relying solely on therapy—fall short in addressing the diverse needs of a global workforce.

Modern Health’s latest peer-reviewed study, conducted by RAND Europe, sheds new light on what it truly takes to support employees around the world. The findings underscore a powerful message: to make a meaningful impact, mental health care must be personalized, regionally adaptable, and globally equitable.

Read the Study Summary

What the Data Tells Us: Key Findings from the Study

Modern Health’s research analyzed engagement data from 178,119 registered members across seven global regions. Here’s what we learned:

1. Mental Health Engagement Varies by Region:

• Latin America and the Caribbean lead in overall engagement, showcasing a high utilization of all services.
• Asia favors self-guided digital tools, with fewer members opting for one-on-one sessions.
• North America prioritizes one-on-one therapy and coaching, with lower engagement in digital activities. 

These findings reveal that effective mental health solutions must go beyond a single modality, offering flexibility to match regional and cultural preferences.

2. Demographics Matter

• Women engage more across all modalities, including therapy, coaching, and digital resources.
• Younger employees (18–27) prefer one-on-one support, while older employees (38–67) are more inclined toward self-guided digital tools.

Addressing these diverse preferences is key to ensuring accessibility and inclusivity in mental health care.

3. Proven Retention and Satisfaction

• Modern Health’s platform has a 40% retention rate after 90 days, 15x the industry standard of 3.3% at 30 days.
• Global members rated their satisfaction at 4.9/5, reflecting the effectiveness of a localized, personalized approach.

Why Global Engagement Matters

The stakes for global organizations are high. By 2030, the global economic burden of mental health challenges is expected to reach $6 trillion USD, driven by burnout, declining productivity, and rising health care costs.

For multinational workforces, addressing these challenges requires more than a one-size-fits-all approach. Employees’ mental health needs are shaped by their cultures, experiences, and environments. What works for an employee in North America may not resonate with a colleague in Asia or Latin America.

"The data reinforces what we’ve long understood: mental health care isn’t one-size-fits-all, especially on a global scale. To truly make an impact, we must listen to employees' unique needs and preferences, delivering care that aligns with their cultural and personal contexts," says Dr. Neha Chaudhary, Chief Medical Officer at Modern Health.

Modern Health’s study proves that global engagement is the key to unlocking workforce well-being and productivity:

• Offering diverse care modalities fosters higher engagement and satisfaction.
• Addressing regional and demographic nuances ensures that no employee feels overlooked.
• Retaining employees in mental health programs longer leads to lasting, measurable impact.

For multinational companies, embracing these insights is not just a matter of employee well-being—it’s a business imperative.

Why Modern Health Stands Apart

As the first digital mental health platform with peer-reviewed evidence of its global impact, Modern Health is uniquely equipped to support the needs of today’s diverse workforces.

"If we’re serious about addressing the global mental health crisis, we need to move beyond assumptions and embrace data-driven, personalized solutions. This research not only highlights what’s possible but sets a new benchmark for equitable mental health care worldwide," Dr. Chaudhary adds.

• Global Reach: A network of 86,000+ providers across 200+ countries, offering care in 80+ languages.
• Cultural Alignment: Localized care designed to resonate with employees’ unique cultural contexts.
• Comprehensive Offerings: From one-on-one therapy to self-guided resources, Modern Health provides a full spectrum of mental health support.

Our mission is simple yet powerful: to meet employees wherever they are in their mental health journey and provide care that makes a difference—globally, equitably, and sustainably.

A Call to Action for Global Employers

The data is clear: personalized, equitable mental health care drives engagement, satisfaction, and ROI. As organizations face rising burnout and behavioral health claims, leaders must rethink their approach to employee well-being.

Modern Health offers a proven solution, backed by data and designed for the complexities of a global workforce. Let’s create a world where every employee, no matter where they are, has access to the care they need to thrive.